Step 7: Our turn

After Submission: What Happens Next

Once your product and PO have been submitted, we’ll take over and get your order moving! We ensure the job is entered into WheresMyJob.com (if you haven’t done so already) and send the art files to the appropriate department. Here’s what happens next, depending on the type of job:

Screen Printing Orders

Artwork Submission and Preparation:
- Your file will be reviewed by our in-house art department and assigned to an artist.
- If your files aren’t production-ready, we’ll email you to request the correct format or to get your permission to vectorize them (additional fees apply).
- If your file requires advanced separations beyond normal processing, your artist will contact you for approval to proceed with separations (fee applies).
Proof Process:
- Our art department will email you a proof for review. Carefully check the following:
  - Spelling of all text.
  - Print size (noted on the left-hand side of the proof).
  - Color callouts. If you don’t have a PMS book, you can:
    - Search online (color accuracy may vary due to screen settings).
    - Visit our shop to view a physical PMS book.
- We offer a broker-friendly proof template with no J6 Designs branding, which you can present to your clients. If you don’t have this template or need a better version, let us know.
Revisions:
- If changes are needed, contact your assigned artist. They will work with you to ensure you’re satisfied with the final design.
Approval:
- Once the proof is correct, email your artist with a clear “Good to Go” approval to move forward. Phrases like “good” or “ok” are too vague and may delay the process.
Order Tracking in WMJ:
- By this stage, your order will be entered into WheresMyJob.com (WMJ). Screen printing orders appear on Page 52, where you can check the due date and status.
- Important: If your job isn’t visible in WMJ, contact us immediately to address any issues.
Completion Notification:
- WMJ will notify you when your order is complete.
- If picking up the same day as notification, please call or email to confirm billing status. Accounting typically invoices jobs the next business day after receiving the warehouse report.
Ready for Pickup!

Embroidery Orders

Digitization:
- If you’ve provided a digitized embroidery file (e.g., DST, CND, EMB), we’ll proceed directly to proofing.
- If digitization is required, we’ll contact you to arrange this for an additional fee. If using Copyartwork.com, send us the file once available.
Proof Review:
- You’ll receive a digital proof and disclaimer from our Embroidery Embellishment Manager. Review it carefully:
  - Verify spelling, design size, and thread colors.
  - Make sure any special instructions are included. These should also appear on your PO for reference.
- If you need a thread chart, you can contact Rapos to request one.
Sew-Out Samples:
- For critical orders or picky customers, we recommend requesting a physical sew-out sample before full production.
- Sew-outs are free if we handled the digitizing or if you used Copyartwork.com.
Order Tracking in WMJ:
- Once approved, your order moves into production and is entered into WMJ. Embroidery orders appear on Page 53, showing due dates and status.
- Important: If your job isn’t visible in WMJ, contact us immediately to resolve any issues.
Completion Notification:
- WMJ will notify you when your order is complete.
- If picking up the same day as notification, contact us to confirm billing status. Accounting typically invoices jobs the next business day.
Ready for Pickup!

Important Reminders

Turnaround Times: The clock starts when we have all materials (apparel and artwork). Delays in submitting files or making multiple revisions will impact the timeline and may require rush fees.
Order Accuracy: Ensure all apparel and instructions match the PO to avoid production delays or additional costs.

Let us know if you have any questions. We’re here to help every step of the way!

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